Your teams deserve better than a spreadsheet.
No fluff.
Handover notes lost between shifts, paper checklists, WhatsApp for emergencies, Excel for everything else. Your teams juggle too many tools — and information slips through the cracks.
Hosted in France · GDPR · Encrypted data · Support included
Spoiler: it's a right mess.
The daily reality you know all too well.
Information is everywhere, except where you need it.
A spreadsheet nobody can find, a paper logbook at reception, a WhatsApp group for emergencies, an email nobody read for procedures. And a sticky note on the screen to remind you to check the email.
Teams change, information gets lost.
The morning shift doesn't know what the evening shift noted down. The new starter? 'Ask Marie.' Marie's on her day off.
Zero visibility without chasing everyone.
To know if housekeeping is done on the 3rd floor, you have to ring. To know if the handover note was read, you have to ask. To check the morning checklist, you have to go and look.
Existing tools aren't built for you.
Too complex, too generic, too expensive. Designed by developers who've never had to handle 3 guest complaints in the middle of a check-in.
What if one tool brought together everything your teams need?
Simple, right?
The right information, at the right time.
Every team knows exactly what to do.
Checklists, handover notes and procedures are two clicks away, on any device. New starters are operational from day one.
Shift handovers leave nothing to chance.
What's been done, what's left to do, the points to watch — everything is documented, tracked, and passed on automatically from one team to the next.
You see everything, without having to ask.
A dashboard per department, an overview for management. No more ringing to find out whether housekeeping has finished on the 3rd floor.
A complete suite. Activate only what you need.
Switch on, switch off — your call.
Every hotel is different. With KeySuite, you build your own toolkit by activating the modules that suit your organisation.
Coming soon
Advanced handover · Activity inbox · Mail module · News module · Multi-property · Internal messaging
And this is just the beginning. Check out our roadmap to discover the next modules and integrations.
You've tried before, haven't you?
Why KeySuite instead of your current tools.
Checklist
vs. Excel · Trello · Monday · Asana
A Kanban board doesn't know your shifts. Excel doesn't send reminders at 7 a.m. And nobody updates the shared file.
- Automatic recurrence per shift (morning, evening, night)
- Photo proof on completion
- Real-time tracking per department
Handover log
vs. Paper logbook · WhatsApp · Sticky notes
The logbook stays in the office. The WhatsApp message is buried under 200 others. And the sticky note fell behind the screen.
- Validation workflow (draft → validated)
- Read confirmation by the team
- Cross-department sharing
Directory
vs. Printed binder · Excel · paper on the wall
The binder is from 2019. Marie changed her number. And nobody knows the housekeeping DECT extension.
- Instant search, always up to date
- DECT, landline and mobile numbers
- Filters by language, department, team
Not one more tool. The one that replaces the three you've been patching together for years.
We know the trade.
Built by hoteliers, for hoteliers.
Before writing code, we were on your teams.
l'hôtelier
Pierre worked at Le Flocon de Sel, the Plaza Brussels, and the Shangri-La Paris. He experienced the paper logbooks that go missing, the instructions forgotten at 3 a.m. when the guest in room 312 rings for the third time, the Excel sheets nobody updates.
le bâtisseur
Samuel built the tools that were missing — first for one hotel, then for every hotel. Not a tech vision imposed on hospitality — a direct answer to real problems.
KeySuite was born from this dual experience: knowing the trade inside out, and having the skills to build what was missing.
Zero configuration
Users don't configure, they customise. Quick deployment, immediate adoption.
Modular suite
Activate only what you need. No feature overload.
Built by hoteliers
Every module was born from a real need observed in the field.
Modern web application
A fast, fluid application accessible from any device. Nothing to install.
Data in Europe
Hosted in France, GDPR compliant. Your data stays with you.
No sales rep calling you back. Promise.
Transparent and simple. Like our tool.
Priced per room, per month. No setup fees. Annual commitment rewarded (-15%).
Discovery
- 1 user, 1 department
- Checklist (basic), Handover log (basic), Internal directory
- History limited to 30 days
Ideal for : Trying KeySuite on your own
Essentials
Minimum €75/month
- Unlimited users
- Up to 5 departments, 10 teams
- Checklist, Handover log, Directory, Communications, Web favourites
- Full history, data export
Ideal for : Independent hotels, 20–80 rooms
Professional
Minimum €120/month
- Everything in Essentials +
- Unlimited departments and teams
- Advanced handover, Activity inbox
- Mail module, News module
- Advanced analytics, priority support (< 4h)
Ideal for : Demanding hotels, 30–200 rooms
Enterprise
- Everything in Professional +
- Multi-property, Internal messaging
- PMS integrations (Mews, Thaïs), Pennylane, SSO
- Digital suite, open API
- Dedicated Customer Success, guaranteed SLA
Ideal for : Hotel chains and groups
Launch offer: -30% for the first year
for our first 20 clients. Priority access to new modules + direct feedback with the founders.
Frequently asked questions
Yes, even the prices. Madness, right?
Yes. From 20 to 200 rooms, the tool adapts to your organisation. Larger groups benefit from a bespoke Enterprise plan.
Initial training is included, plus support via email and chat. Most teams are autonomous within a week. Professional and Enterprise plans include priority support.
Your data is hosted in France on GDPR-compliant servers. Encryption in transit and at rest, daily backups, regular security audits.
30-day free trial on the Essentials plan, no commitment, no credit card required.
Priced per room, per month, proportional to your property size. No hidden fees, no setup charges. Annual commitment rewarded with a 15% discount.
No. KeySuite complements your PMS by covering the team operations your PMS doesn't handle: handover logs, checklists, directory, internal communications. PMS integrations (Mews, Thaïs) are planned for the Enterprise plan.
Yes. KeySuite is a responsive web application, accessible from any browser on desktop, tablet or smartphone. No installation required.
Because you spend more time searching for information than using it. Excel is never up to date, WhatsApp is unreadable after 3 days, and the paper logbook stays in the office. KeySuite brings everything into one place, with traceability and real-time tracking. Not one more tool — four fewer tools.
Ready when you are.
Ready to ditch the paper logbooks and WhatsApp groups?
Join the hoteliers who've chosen to save time every day.
Not ready yet? Follow our progress on LinkedIn.
Follow KeySuite on LinkedIn